Shipping Policy

We take utmost care in shipping of your products. But to make all procedure smooth and easy please allow us within 2 days working days for your order to be dispatched and you will get the product by 3-5 days. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there could be a long processing time and shipping delays so please bear with us.

Tracking

After any parcel is dispatched you will get an tracking number containing the details related to your parcel. In case you have any question please email us at jmjmysticaagroproducts@gmail.com.

In case we receive a cancellation e-mail and till that time the order has already been “processed” by us, the order cannot be cancelled. JMJ Mystica Agro Products has the complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by JMJ Mystica Agro Products has and accept JMJ Mystica Agro Products decision regarding the cancellation.

Request for cancellations of orders once placed on https://jmjmystica.com shall not be entertained. If at all we have to accept any cancellation there would be a charge of 10% of total amount (excluding shipping amount) of the order as restocking fees. However, after placing an order, the customer can only cancel the order if the order state is showing as “pending” under Order History. Cancellations have to be made within (maximum) 2 Hours of placing an order. For cancelling your order, you will have to get in touch with our Customer Support Team by sending an email to jmjmysticaagroproducts@gmail.com